Privacy Policy

Last Updated: 24th November, 2025

This Privacy Policy explains how Minim Digital Limited, trading as PodcasterPlus (“PodcasterPlus,” “we,” “us,” or “our”), collects, uses, shares, and protects your personal information when you visit our websites at podcasterplus.com and its subdomains, including but not limited to support.podcasterplus.com (collectively, the “Website”), use our services, or purchase PodcasterPlus Blocks (collectively, the “Services”).

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws.

Data Controller:

Minim Digital Limited
8 Hackness Drive, Scarborough, North Yorkshire, England, YO12 5SB
Company Number: 13802088
Email: [email protected]

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1. Information We Collect

1.1. Information You Provide to Us

Account Information: When you create an account or make a purchase, we collect:

• Name
• Email address
• Password (stored in encrypted form)
• Billing address
• Company name (if applicable)

When you create an account on our main website, a corresponding account is automatically created on our customer support portal to enable seamless support access.

Payment Information: When you make a purchase, our payment processor (SureCart/Stripe) collects your payment details. We do not store complete credit card numbers on our servers. We receive transaction confirmations and limited payment information necessary for order fulfilment and customer service.

Support Communications: When you contact us for support or submit a contact form, we collect:

• Name
• Email address
• Content of your communications
• Any attachments you provide

This information is stored on our UK-based customer support platform.

Marketing Preferences: With your explicit consent, we collect your email address and name for marketing communications. This data is processed by our email marketing provider to send newsletters, product updates, and promotional content. You can unsubscribe at any time using the link provided in each email.

1.2. Information Collected Automatically

Website Analytics: We use Google Analytics to collect information about how you use our Website, including:

• Pages visited and time spent on pages
• Referral sources
• Browser type and version
• Device type and operating system
• Approximate geographic location (country/region level)
• IP address (anonymised where possible)

Cloudflare: Our Website traffic is proxied through Cloudflare for security, performance, and analytics purposes. Cloudflare automatically collects:

• IP address
• Browser type and version
• Device type and operating system
• Pages requested and timestamps
• Referring URLs
• Country of origin
• Security-related data (to detect and prevent malicious traffic)

This data is used to provide edge caching (improving Website performance), protect against DDoS attacks and other security threats, and provide us with aggregated analytics about Website traffic patterns. For more information, see Cloudflare’s Privacy Policy at https://www.cloudflare.com/privacypolicy/.

License Validation Data: When you activate a License Key, the plugin communicates with our licensing system (SureCart) to validate your license. This includes:

• License Key
• Domain name where the plugin is activated
• Plugin version
• Activation and deactivation events

Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience. See Section 7 for details.

1.3. Information We Do Not Collect

We do not collect:

• Your podcast RSS feed URLs (these remain on your WordPress site)
• Content you create using the plugin
• Personal data of your website visitors
• Audio files or podcast content
• Any data from your WordPress database beyond license validation

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2. Legal Basis for Processing

Under UK GDPR, we process your personal data based on the following legal grounds:

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3. How We Use Your Information

We use your personal information for the following purposes:

3.1. Service Delivery

• Creating and managing your account
• Processing payments and providing receipts
• Delivering and activating your License
• Providing customer support
• Sending transactional emails (order confirmations, license details, password resets)

3.2. Service Improvement

• Analysing Website usage to improve user experience
• Identifying and fixing bugs or technical issues
• Developing new features and products

3.3. Communications

• Responding to your enquiries and support requests
• Sending important service updates and notices
• Sending marketing communications (only with your consent)

3.4. Security and Compliance

• Preventing fraud and unauthorised access
• Protecting our rights and property
• Complying with legal obligations

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4. How We Share Your Information

We do not sell your personal data to third parties. We share your information only in the following circumstances:

4.1. Service Providers

We share data with trusted third-party service providers who assist us in operating our business:

These providers are contractually obligated to protect your data and use it only for the purposes we specify.

Our customer support platform is self-hosted on UK-based servers, meaning your support data remains within UK jurisdiction and under our direct control.

4.2. Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government requests).

4.3. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity. We will notify you via email and/or prominent notice on our Website of any change in ownership or uses of your personal data.

4.4. With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

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5. International Data Transfers

Your personal data may be transferred to and processed in countries outside the United Kingdom, including the United States, where our service providers operate.

When we transfer personal data outside the UK, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO)
• Transfer to countries with an adequacy decision
• Other lawful transfer mechanisms under UK GDPR

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6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected:

When data is no longer needed, we securely delete or anonymise it.

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7. Cookies and Tracking Technologies

7.1. What Are Cookies?

Cookies are small text files placed on your device when you visit our Website. They help us provide functionality and understand how you use our Website.

7.2. Types of Cookies We Use

Essential Cookies: Required for the Website to function properly. These cannot be disabled.

• Session management
• Security tokens
• Preference storage
• Cloudflare security cookies (e.g., __cf_bm for bot management, __cflb for load balancing)

Analytics Cookies: Help us understand how visitors interact with our Website.

• Google Analytics cookies
• Cloudflare Web Analytics 

Functional Cookies: Enable enhanced functionality and personalisation.

• Language preferences
• Login status

Marketing Cookies (if applicable): Used to track visitors across websites and display relevant advertisements. We currently do not use marketing cookies, but may in the future with your consent.

7.3. Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect Website functionality.

Most browsers allow you to:

• View what cookies are stored
• Delete cookies individually or all at once
• Block third-party cookies
• Block cookies from specific sites
• Block all cookies

For more information, visit your browser’s help documentation.

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8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

8.1. Right of Access

You have the right to request a copy of the personal data we hold about you.

8.2. Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

8.3. Right to Erasure (“Right to be Forgotten”)

You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for its original purpose.

8.4. Right to Restrict Processing

You have the right to request that we limit how we use your data in certain circumstances.

8.5. Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.

8.6. Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

8.7. Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time.

8.8. Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently engage in such automated decision-making.

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. This period may be extended by two further months where necessary, taking into account the complexity and number of requests.

We may request proof of identity before processing your request.

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9. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

• Encryption of data in transit (TLS/SSL)
• Encryption of sensitive data at rest
• Cloudflare security services (DDoS protection, Web Application Firewall, bot management)
• Regular security assessments
• Access controls and authentication
• Employee training on data protection
• Secure data centres located in the EU/UK

While we strive to protect your personal data, no method of transmission or storage is 100% secure. If you have reason to believe your interaction with us is no longer secure, please contact us immediately.

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10. Children’s Privacy

Our Services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information.

If you believe we have collected data from a child under 16, please contact us at [email protected].

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11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated Privacy Policy on our Website
• Updating the “Last Updated” date at the top
• Sending an email notification for significant changes

We encourage you to review this Privacy Policy periodically.

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13. Contact Us and Complaints

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Minim Digital Limited (trading as PodcasterPlus)

Address: 8 Hackness Drive, Scarborough, North Yorkshire, England, YO12 5SB

Email: [email protected]

Supervisory Authority

If you are unsatisfied with our response to any privacy-related concern, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection:

Information Commissioner’s Office

Website: https://ico.org.uk

Telephone: 0303 123 1113

Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

We encourage you to contact us first so we can address your concerns directly.

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By using our Services, you acknowledge that you have read and understood this Privacy Policy.