Get in Touch
Whether you need support, have a feature request, or want to partner with us, we’re here to help. Choose the best way to reach our team below.
How Can We Help You?
🎧 Need support?
Having trouble with your PodcasterPlus Blocks and need help getting started? Our support team is here to help you.
💰 Sales questions?
Questions about pricing, licensing, or which plan is right for your podcast? Let’s find the perfect solution for your needs.
🤝 Partner with us?
Interested in integrations, affiliates, or business partnerships? We’d love to explore how we can work together.
Response time: Within 24 hours*
Monday – Friday, 9 AM – 6 PM UTC
✏️ Send us a message
Fill out the details below, and we’ll get back to you as soon as possible.
Before You Contact Us
- Check our Documentation for quick answers
- Browse our FAQ section for common questions
- Follow us on social media for updates
Emergency Support
For critical issues affecting live podcast sites, please visit podcasterplus.com/support.
Quick Links & Resources
Documentation
- Getting Started Guide
- Block Reference
- Troubleshooting
- API Documentation
- Video Tutorials
Community
- User Forum
- Join our Discord
- Feature Requests
- Changelog
- Roadmap
Company
Frequently Asked Questions
How quickly do you respond to support requests?
We aim to respond to all support requests for users on the Scale plan within 24 hours during business hours (Monday through Friday, 9:00 AM – 6:00 PM UTC) for requests submitted before 2 PM UTC.
Do you offer custom development services?
While we don’t offer custom development as a standard service, we do consider special projects on a case-by-case basis. Contact our partnerships team to discuss your specific needs.
Can I get a refund if the plugin doesn’t work for my needs?
Yes! We offer a 14-day money-back guarantee if PodcasterPlus Blocks doesn’t meet your expectations. Contact our sales team for a full refund within 14 days of purchase. See terms for full details.
Which plan is right for me?
Choose Launch if you’re just starting out or have a single podcast site. Choose Grow for access to add-ons and the ability to manage multiple environments (dev/staging/production). Choose Scale to access advanced add-ons, and if you manage multiple podcasts or client sites. Choose Lifetime for the best long-term value, including each plan’s features forever.
Do I need coding knowledge?
Not at all! PodcasterPlus Blocks is designed for users of all skill levels. Our intuitive block editor interface requires no coding, though developers will appreciate our extensive hooks and filters.
Can I upgrade my plan later?
Absolutely! You can upgrade from Launch to Grow or Scale at any time. We’ll prorate your existing subscription so you only pay the difference.
What happens to my content if I cancel?
Your content remains intact. The blocks will continue to display using fallback HTML, though interactive features will be disabled. You can export your content anytime.
Is there a free trial?
While we don’t offer a free trial, we provide a 14-day money-back guarantee on all plans. Try PodcasterPlus Blocks risk-free!
How does the Lifetime Deal work?
Pay once and get plan-level features forever, including future updates. Support is included for the first year, with optional renewal at a discounted rate.

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